Patricia O’Hagan

Core Systems

Why UX is important in prisons


Patricia is a rarity in the technology industry, a female CEO of a software development company. As the 50% owner of Core Systems (NI) Limited with her business partner and co-shareholder, Tommy Maguire, Patricia has extensive experience building successful technology solutions for the prison sector. This deep industry knowledge led to Patricia and Tommy’s idea to develop a secure Inmate Services Platform (Direct2inmate) for use in the Prison environment.  In August 2014 they successfully exited from their previous prison security business, Core (NI), in a cash sale to another shareholder and the management team. The key driver behind this move was to enable them to focus on the development and commercial exploitation of inmate technology through their company, Core Systems (NI) Limited.